- NEW ARRIVALS
- Human Hair
Please inquire about this store's return policy.
Please note: ALL SALES ARE FINAL. ALL REFUNDS ARE STORE CREDIT ONLY, NO EXCEPTIONS. RETURNS MADE USING METHODS OTHER THAN THE FOLLOWING WILL NOT BE APPROVED OR ACCEPTED.
In general, all sales are considered final. All claims, including non-defective item returns, must be made within five (5) days after receipt of goods. Please contact us for a Return Authorization (RA) number as goods will NOT be accepted without prior authorization from our company. Any returns or credits will NOT be issued without a RA number. All RA requests will be authorized or declined within 30 days of the receipt of merchandise. A restocking fee of up to 30% of the value of the merchandise may be imposed on non-defective returns. Please contact us for our policy on damaged or defective item returns.
Customer is responsible for shipping both ways under all circumstances. All shipping and handling fees are NON-REFUNDABLE.
For the Damaged Product, please take TWO pictures of the damaged products and send it to us via e-mail (firstname.lastname@example.org). One picture must be a detailed picture of the damaged part along with the style number. The other picture must be a whole shot of item. Upon receiving the picture of the damaged goods, we will issue a STORE CREDIT.